• #1 Inbound · Nanchang Q2 2025
  • Govt-Recognized · CNTA Licensed

Home · Careers

Join HeartEase · 加入和易

Work with heart.
Show travelers the real Jiangxi.

We’re a privately owned, government-licensed inbound operator — and we just opened our craft directly to individual travelers. That means we’re hiring guides, planners and operators who care about the work the way we do.

Based in
Nanchang, Jiangxi
江西南昌
Open roles
5 positions
+ freelance guides, year-round
HeartEase guide Chen Jie with traveler Lin Zhiying, holding the Jiangxi HeartEase banner in Nanchang
In the fieldChen Jie · our guidewith singer-actor Jimmy Lin (林志颖)
Why HeartEase

Reasons people
stay for years.

We survived a closed border without a safety net and came back as Nanchang’s #1 inbound operator. That doesn’t happen with mercenaries. It happens with a team that believes in the work — and is treated like it.

/01

Paid properly, on time

We pay drivers, guides and family kitchens full rate, every time — and we hold the same standard to our own team.

/02

You’re the face of the agency

To the traveler, you are the agency. They meet you, remember you, and write home about the day you built — that trust is yours.

/03

Shape a brand opening up

We’re moving from behind-the-scenes operator to a direct-to-traveler brand. The people who join now decide how that gets built.

/04

Flat, senior, no politics

Privately owned, no conglomerate, no layers. Decisions are made by people who have done the job on the ground.

Life at HeartEase · 在和易工作

What working
here actually includes.

No foosball tables, no slogans on the wall. Practical things that make a guiding career sustainable — and a few we’re still building as we grow the brand.

Pay structure
Per-trip + bonus

Guides earn per-trip plus performance bonus; office roles base plus per-trip.

Certification
Talent pipeline

College students who pass the foreign language national tour-guide exam and clear our interview and trials get a signed contract and a strong salary for tour guide roles.

Training
Up to 2 years

Junior and senior college students who pass the national tour-guide exam and clear our interview and test get sponsored training of up to two years.

Path
Guide → Market Lead

A real ladder, not a label: Guide / Planner → Ops → Team Lead → Department Lead → Market Lead owning a whole country.

Season
Year-round work

Spring blossom to winter Lushan snow — Jiangxi never fully closes.

Team
Lean & senior

You will know everyone. Decisions take days, not committees.

Open roles · 招聘职位

Nine ways
to join us.

Don’t see your exact title? If you can guide, plan or run ground ops in Jiangxi and you care about doing it right, write to us anyway. We hire for the person, not the slot.

GD-ENGuiding

English-Speaking Inbound Guide 英文地接导游

Nanchang · in the fieldFull-timeEnglish · Mandarin

Lead foreign travelers across Jiangxi and its nearby city attractions — from Lushan and Wuyuan to Jingdezhen and Sanqingshan. You are the name on the booking and the person they meet at dawn — start to finish.

  • CNTA tour-guide certificate, or eligible to obtain
  • Confident, warm spoken English
  • Three or more years of guiding experience
ApplyREF · GD-EN
GD-YUEGuiding

Cantonese-Speaking Inbound Guide 粤语地接导游

Nanchang · in the fieldFull-timeCantonese · Mandarin

Lead Cantonese-speaking travelers across Jiangxi and its nearby city attractions — from Lushan and Wuyuan to Jingdezhen and Sanqingshan. You are the name on the booking and the person they meet at dawn — start to finish.

  • CNTA tour-guide certificate, or eligible to obtain
  • Confident, warm spoken Cantonese
  • Three or more years of guiding experience
ApplyREF · GD-YUE
GD-KOGuiding

Korean-Speaking Inbound Guide 韩语地接导游

Nanchang · in the fieldFull-timeKorean · Mandarin

Lead Korean-speaking travelers across Jiangxi and its nearby city attractions — from Lushan and Wuyuan to Jingdezhen and Sanqingshan. You are the name on the booking and the person they meet at dawn — start to finish.

  • CNTA tour-guide certificate, or eligible to obtain
  • Confident, warm spoken Korean
  • Three or more years of guiding experience
ApplyREF · GD-KO
GD-MSGuiding

Malay-Speaking Inbound Guide 马来语地接导游

Nanchang · in the fieldFull-timeMalay · Mandarin

Lead Malay-speaking travelers across Jiangxi and its nearby city attractions — from Lushan and Wuyuan to Jingdezhen and Sanqingshan. You are the name on the booking and the person they meet at dawn — start to finish.

  • CNTA tour-guide certificate, or eligible to obtain
  • Confident, warm spoken Malay
  • Three or more years of guiding experience
ApplyREF · GD-MS
GD-IDGuiding

Indonesian-Speaking Inbound Guide 印尼语地接导游

Nanchang · in the fieldFull-timeIndonesian · Mandarin

Lead Indonesian-speaking travelers across Jiangxi and its nearby city attractions — from Lushan and Wuyuan to Jingdezhen and Sanqingshan. You are the name on the booking and the person they meet at dawn — start to finish.

  • CNTA tour-guide certificate, or eligible to obtain
  • Confident, warm spoken Indonesian
  • Three or more years of guiding experience
ApplyREF · GD-ID
TPProduct

Trip Planner / Itinerary Designer 行程策划师

Nanchang office · some fieldFull-timeMandarin

Turn a traveler’s wish-list into a real, road-tested itinerary — weather windows, drive times, when the temple is the best to visit.

  • 2+ years in travel, ops or guiding
  • Strong written English
  • Knows Jiangxi, or hungry to learn it deeply
Quota reachedREF · TP
OPSOperations

Ground Operations Coordinator 地接运营专员

Nanchang officeFull-timeMandarin · English helpful

Hold the moving pieces together — drivers, hotels, tickets, kitchens — so the guide in the field never has to improvise.

  • Calm under a changing schedule
  • Detail-obsessed with bookings & logistics
  • Local supplier relationships a plus
ApplyREF · OPS
SALESSales

Inbound Sales & Client Liaison 客户顾问

Nanchang · remote-friendlyFull-timeEnglish · Mandarin

First voice a traveler hears. Answer the WhatsApp message, understand the trip behind the request, and hand a warm, honest quote to the planning team. No hard sell, ever.

  • Five or more years in the travel industry
  • Patient across time zones
  • Comfortable with quoting & follow-up
Quota reachedREF · SALES
CONTENTMarketing

Content & Social Lead (English) 内容与社媒主管

Nanchang · hybridFull-time / contractEnglish (native-level)

Tell the real Jiangxi story to the world — guides, films, posts that sound like a person who has actually been there. Our journal and socials are yours to grow.

  • Advanced-level English writing
  • Experience in shooting & editing short video
  • Travel or editorial background preferred
Quota reachedREF · CONTENT
Freelance & seasonal guides — open all year

Guide in French, German, Spanish, Japanese or Korean? We build language-specific field teams for peak season. Send your languages, certifications and the regions you know.

Register interest
How we hire · 招聘流程

Four honest
steps. No black box.

  1. 01

    Send your story

    Email contact@heyitravel.cn with a CV and a short note — why this work, not just any job. Skip the cover-letter clichés.

  2. 02

    A real conversation

    A call about the work itself — the roads, the travelers, the hard days. Not a quiz. You’ll meet the people you’d actually work beside.

  3. 03

    A day in the field

    A paid trial or take a sample planning task. The best way for both of us to know if it fits.

  4. 04

    Clear offer, on paper

    Terms in writing: pay structure, schedule, expectations. No surprises after you sign — same way we treat travelers.

Ready when you are

Tell us why this work.

We read every application ourselves — a small team, no recruiters in the middle. Send a CV and a few honest lines about the kind of traveler you’d love to show Jiangxi to.

Travel with Heart, Discover with Ease.

Applications
CV + short note · English or 中文
Questions first?
+86 185 7917 0654
Office
Nanchang, Jiangxi
江西和易国际旅行社
Response time
Within a week
Every applicant hears back